We will send you your statement fortnightly on a Friday.
Your statement outlines all of your child’s attendances, payments you have made, and subsidy that has been received. You are also able to view your live amount owing through Xplor.
We will also endeavour to send you reminders relating to your account. These reminders include:
- A payment reminder on the Monday where our Direct Debit system is looking to draw from your Account
- A weekly reminder to clear you balance if your account is overdue
- A notice if your Child Care Subsidy eligibility changes